User Experience Optimization in selected parts of the Digital Banking

ING Bank Śląski

ING Business is a sophisticated online banking platform for companies, acclaimed as the world’s best by Global Finance magazine. It offers a comprehensive financial management center.

visit the website
  • User Experience
  • Design
  • Qualitative Research
  • Individual Interviews
  • Co-creation Sessions
  • Usability Testing

The challenge was to design an intuitive information architecture for selected parts of the ING Business system, enhancing the overall user experience in a complex online banking environment.

More case studies